WE'RE HERE TO HELP

Support.

Questions about Premium, activating it in the app, billing or anything else — write to us and we'll sort it out.

Email us

For anything about Relaxia — Premium, payments, activation or the app itself.

[email protected]

We usually reply within a couple of days. For payment questions, include your Paddle receipt so we can find your subscription faster.

Bought Premium on iPhone? Subscriptions there are handled by Apple — manage or request a refund through your App Store account.

Manage or cancel your subscription

Premium for Android is billed by Paddle. You can cancel whenever you want — no need to email us.

  1. Go to paddle.net, Paddle's customer page.
  2. Enter the email address you paid with and follow the link Paddle sends you.
  3. Find your Relaxia subscription and choose Cancel subscription.
  4. Done — no more payments are taken after that.
Manage / cancel subscription

Premium keeps working until the end of the time you already paid for, then turns off. Deleting the app does not cancel your subscription. Within 14 days of buying? You can also ask for a refund — see the refund policy.