Refund policy.

1. 14-day money-back guarantee

Every Relaxia Premium subscription bought on this website comes with a 14-day money-back guarantee. If you are not happy with Premium for any reason, tell us within 14 days of your purchase and we will refund it — no difficult questions.

2. How to request a refund

Refunds are handled by Paddle, our reseller and Merchant of Record, so the money is returned through them to your original payment method.

1. Go to paddle.net, or open your Paddle receipt email, to find your order and request a refund.
2. Or simply email us at [email protected] with the email address you paid with. We will take care of it.

Approved refunds are returned to your original payment method. Depending on your bank, it can take a few days to appear on your statement.

3. Cancelling your subscription

You can cancel at any time on paddle.net — enter the email you paid with, find your Relaxia subscription and cancel it — or with the link in your Paddle receipt email, or by emailing us. Cancelling stops future charges; Premium stays active until the end of the period you already paid for. See our terms of service for the details.

4. Renewals and the 14-day window

The 14-day guarantee applies to a new subscription. If a later renewal already charged you and you didn't mean to continue, contact us as soon as possible — we will always look at it fairly.

5. Premium bought on iPhone

Relaxia Premium on iPhone is subscribed to and billed through Apple's App Store. Apple handles those cancellations and refunds under its own rules — request them from your App Store account or Apple Support. We cannot refund App Store purchases from this website.

6. Questions

Anything unclear about refunds, billing or your plan? Email [email protected] — include your Paddle receipt if you have it, and we will help you quickly.